In today’s ever-changing world, technology plays a huge role in the way beauty professionals manage their business – from the way they book and manage appointments; communicate with clients; and market to prospects. In essence, technology serves as your personal assistant.
Yet new technologies can often be intimidating. Salon Concepts is here to help you embrace technology so you can enhance the client experience in your salon suite.
Enable Online Scheduling
Simplicity can become a marketing advantage for your business. Over half (59%) of consumers would rather use multiple resources to contact businesses than make a single phone call. Booking online is the preferred method for most clients.
Salon Concepts’ online booking system, MySuitePro, is designed to make all aspects of your business easier to manage. That way you can focus on what’s most important, your clients.
Send Clients Regular Reminders and Check-ins
While there’s nothing more helpful than an appointment reminder or post-appointment follow-up, it can be time-consuming to send each message individually. Modern technologies, like business texting platforms, empower salon suite professionals to automate the process of sending these simple communications.
Salon Concepts has the tools to help you seamlessly communicate with your clients.
Understand Your Clients Communication Preferences
With access to so many communication methods, today’s consumers want to be able to contact you through whichever method is more convenient, whether it be texting or Facebook Messenger.
Embracing the methods preferred by your clients will become a marketing advantage for your salon suite.
Survey Your Clients
The relationships you build with your clients is the heart of your business. A great way to get feedback is to send out an email to your clients inviting them to take a survey in exchange for a discount on their next service (or something similar). Use this feedback to tailor your salon suite services to your clients and improve your overall business.
Salon Concepts is here to help power your salon suite with the latest technological enhancements.